START A RETURN HERE

To start a return, please use our online return portal. Returns must be initiated and postmarked within 14 days of delivery. For local pickup orders, the 14-day return window begins on the order date.

Items must be unworn, unwashed, with original tags attached. Returns received outside of the return window or that do not meet these requirements will not be accepted.

Customers who purchase Redo Return Coverage may receive additional return benefits as outlined during checkout and in the return portal.

We do not issue refunds to the original form of payment.

Returns mailed without first being initiated through our return portal may be refused if they do not meet return requirements.

Return address:
Blue Magnolia Clothing Co.
612 N Eisenhower Dr.
Beckley, WV 25801

START AN EXCHANGE HERE

Need a different size or color? Exchanges can be requested through our return portal within 14 days of delivery.

Once your return is received and approved, we'll process your exchange based on current inventory availability. Exchange items will be reserved while your return is in transit back to us.

If your requested item is no longer available, store credit will be added to your customer account for the value of the returned item.

If you'd rather not wait, you're welcome to place a new order and return the original item for store credit once it is received.

Exchange shipping costs will be deducted from available store credit.

Want a little extra peace of mind? For just $2.99 at checkout, you can add Redo Return Coverage to your order.

Redo Return Coverage includes FREE returns and exchanges within 14 days of delivery, along with access to an easy self-service return portal that lets you start a return or exchange in just a few clicks.

Coverage is completely optional and *must be added at checkout.

The following items are final sale and cannot be returned or exchanged:

• Accessories
• Jewelry
• Intimates
• Hats
• Gift Cards
• Seasonal/Holiday Merchandise
• Any SALE ITEM (or item ending in $.50 at the time of purchase)

Shoes must be returned unworn and in their original box.

Ineligible returns will be refused and sent back to the customer at their expense.

Return shipping costs are the customer's responsibility unless otherwise provided through Redo Return Coverage.

Original shipping charges are non-refundable.

Please double-check your shipping address before placing your order. Customers are responsible for providing the correct shipping information at checkout. Once an order has shipped, we are unable to change or redirect the shipping address.

After an order has been handed off to the shipping carrier, any delivery issues must be addressed directly with the carrier.

We recommend using a tracked shipping service, as we are not responsible for lost or stolen return packages.

Orders cannot be canceled once placed.

If an order has not yet shipped, please contact us immediately. We may issue store credit that can be used toward a future purchase.

Please allow 3-5 business days for processing once your return is received.

Approved store credit will be added directly to your customer account.

*access your customer account by signing in with the email entered at checkout

Local pickup orders must be picked up during pickup hours:

Monday–Friday, 11:00 AM–4:00 PM

The 14-day return window begins on the date the order is placed, not the pickup date.

You may also bring returns/exchanges back during those hours with the same 14 day window.

We're always happy to help!

Please email hello@bluemagnoliaclothingco.com

Blue Magnolia Clothing Co.
612 N Eisenhower Dr.
Beckley, WV 25801