Shipped Return Policy: Please mail all returns to 610 N. Eisenhower Dr. Beckley, WV 25801. Items must be received by us within 14 days of the date that your order was delivered to you. Include the original mailing label please. If you don't have the mailing label please include a note with your Facebook name, order number and reason for return. Once we receive your return, please allow 5-7 business days to process your return for credit only, available to use on your next online purchase.
Shipping costs are non-refundable. You will be responsible for the shipping costs when returning items unless it is damaged. We cannot guarantee that we will receive your returned items, so if you are shipping an item over $75 you should consider using a shipping service with tracking or purchasing shipping insurance.
You may also bring your returns into our store within the 14 days; however, your credit will still only be available for online purchases.
In-Store Pick Up Return Policy: You have 14 days to return your items from the day that you are notified that your order has been fulfilled. We will then process your return for online credit only, available to use on your next online purchase.
***Anything purchased at a discounted price is FINAL SALE and is not eligible for return or exchange. This includes sale items and items purchased with a discount code.
***All returned items must be unwashed, unworn, and all tags must still be attached. Shoes must be returned in the shoe box. We have the right to refuse any returns.