Shipped Return Policy: Please mail all returns to 610 N. Eisenhower Dr. Beckley, WV 25801. Items must be received by us within 14 days of the date that your order was delivered to you. Please include your order number with your return. Once we receive your return, please allow 5-7 business days to process your return for online credit only issued in the form of an e-gift card.
You may also bring your returns into our store within the 14 days. Your credit will still be issued for online credit in the form of an e-gift card.
**Anything purchased at a discounted price is FINAL SALE and is not eligible for return or exchange. This includes sale, OOTW and Deal of the Day items.
**All returned items must be unwashed, unworn, and all tags must still be attached. Shoes must be returned in the shoe box. We have the right to refuse any returns in which case we will donate the items unless you choose to pay return shipping.
Shipping costs are non-refundable. You will be responsible for the shipping costs when returning items unless it is damaged. We cannot guarantee that we will receive your returned items, so if you are shipping an item over $75 you should consider using a shipping service with tracking or purchasing shipping insurance.
In-Store Pick Up Return Policy: You have 14 days to return your items from the day that you are notified that your order has been fulfilled. We will then process your return for online credit only in the form of an e-gift card.